1 reviews | Active since Jul 2013

20 Jul 2017, 13:28

Call centre not available

<p>On 20/07/2017 at 13:24 i tried to call the contact centre to enquire about the delivery time on an item that can only be order on line. As soon as the phone goes through to someone who is supposed to help me, the line is picked up and dropped immediately. I call the number again and the exact same happended again</p>

0
Replies (2)
Makro
Makro's reply21 Jul 2017, 08:03
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Best regards,

Makro
Makro's reply14 Aug 2017, 09:44
Official

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,