SJ
Sanet J

1 reviews | Active since Oct 2024

02 Oct 2024, 11:59

Buying online from Makro

Good day,i order a gas stove online from Makro,they delivered the wrong one,i decide to keep the wrong one,now i struggle to solve the amount that i over paid because the one i ordered was more as the one that they delivered that i kept.The amount is around R1890 a lot of money i told them they can give me credit for that but now they tell i must sort it out from the company that they get the stove from. Not my problem because i bought it from Makro Online. Please assist me i struggle for a month now to solve this issue with them Greetings Sanet

0
Replies (6)
SJ
Sanet J's update02 Oct 2024, 14:37
Reviewer Update
Thanks for calling me Makro,i will waitfor your feedback
Makro
Makro's reply08 Nov 2024, 11:11
Official
Hi Sanet, sorry for the delayed response, has the matter been resolved?
SJ
Sanet J's update08 Nov 2024, 11:12
Reviewer Update
No i still struggle,no solution at all. Real bad
SJ
Sanet J's update08 Nov 2024, 11:46
Reviewer Update
No not solved,on this patform Makro seems to try to help but they dont. This is only for Hello Petee to see that they reply but really nothing happens from Makro. I will do everything in my power to let people know not to buy from them ever again
Makro
Makro's reply08 Nov 2024, 11:49
Official
Hi Sanet, sorry for the delayed response, has the matter been resolved?
SJ
Sanet J's update08 Nov 2024, 11:51
Reviewer Update
As in Afrikaans I am so GATVOL for Makro thats pathetic,please get staff that know to do their work,now you get a reply from this person,in 2weeks time from this one and not one of them can solve it. I even ask for the contact details of the Gauteng Ceo ,Manager because i am done with them. I will never buy from them ever again,i would rather pay more for a item