JC
Joshua C
1 reviews | Active since Nov 2019
09 Nov 2019, 15:25
Buying a previously returned item
I recently baught a desk chair and the leather had a small tear and it was obvious that a previous customer had returned it as all the packaging in the box was already opened and the box was torn, and upon purchase they said don't worry the box just broke in shipping but upon opening it at home I saw that everything was taped and all the ***** packets were torn open and then just taped back together so now I am left with a chair that was returned because it had a problem and then just put back on the shelf......
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Replies (1)Makro's replyOfficial
10 Nov 2019, 09:28Good day Joshua,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Best regards,
Makro's reply10 Nov 2019, 09:28
Official
Good day Joshua,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Best regards,
