PS
Pipi S

1 reviews | Active since Sept 2016

22 Feb 2019, 15:18

Buy your items somewhere else

Products ordered not delivered by delivery date, have received no contact from Makro up until 3:15pm on delivery date, and that only an automated email.

Contacted Makro help center 3 times via telephone over last few days, with promises from representatives to have someone contact me back, which no one ever has.

Both items ordered were in stock at the selected store and still are upon last check. Delivery BY 5 business days is listed on their store, this isn't fulfilled and no efforts are done to contact the customer.

Buy your items somewhere else

0
Replies (2)
Makro
Makro's reply22 Feb 2019, 15:38
Official
Good day Pipi
I'm sorry that we didn't deliver your order as expected and for the overall service received.
I can assure you that this isn't the experience we want you to have as our customer.
I will be calling you shortly to have this matter resolved.
Kind Regards
Tebogo Koitsioe

Best regards,

PS
Pipi S's update25 Feb 2019, 08:49
Reviewer Update
Sure you will.