JC
JJ C
1 reviews | Active since Nov 2012
27 May 2025, 17:01
******* Business Practises at Makro
How is it that a company like Makro is alliwed to advertise an item on their app, only to respond a WEEK AFTER THE PURCHASE WAS MADE that they cannot fulfill the order? Surely that is *******?
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Replies (9)0
Replies (9)JC
JJ C's updateReviewer Update
28 May 2025, 08:21It seems that Makro uses false advertising in an attempt to lure customers in. The R17k wheelchair I purchased on 20 May 2025 is STILL LISTED. They have had my money in their bank now for 7 days drawing interest that I should have received. Last night they stated that my money will be refunded. When? Another week or so in order to earn more interest and increasing their profits? Who can I contact to investigate this blatant breach of decorum?
JC
JJ C's update28 May 2025, 08:21
Reviewer Update
It seems that Makro uses false advertising in an attempt to lure customers in. The R17k wheelchair I purchased on 20 May 2025 is STILL LISTED. They have had my money in their bank now for 7 days drawing interest that I should have received. Last night they stated that my money will be refunded. When? Another week or so in order to earn more interest and increasing their profits? Who can I contact to investigate this blatant breach of decorum?
JC
JJ C's updateReviewer Update
31 May 2025, 09:34Still no activity from the side of Makro. I will now turn to the media and the Consumer Council for assistance. And still, Makro shows this wheelchair as available
JC
JJ C's update31 May 2025, 09:34
Reviewer Update
Still no activity from the side of Makro. I will now turn to the media and the Consumer Council for assistance. And still, Makro shows this wheelchair as available
JC
JJ C's updateReviewer Update
31 May 2025, 10:01Well, I have reached the end of my patience. I have laid a complaint with the National Consumer Council, and I have also sent a plea for help to the Devi show on eTV. I think the next step will be to lay ***** charges at Linden SAPS.
JC
JJ C's update31 May 2025, 10:01
Reviewer Update
Well, I have reached the end of my patience. I have laid a complaint with the National Consumer Council, and I have also sent a plea for help to the Devi show on eTV. I think the next step will be to lay ***** charges at Linden SAPS.
JC
JJ C's updateReviewer Update
02 Jun 2025, 12:09Not good enough. You have been waiting for that department for 2 weeks now. FNB stated this morning that the direct EFT done on 20 May 2025 has still not been banked. Not anything I can solve. All I want is a electric wheelchair. You are still listing it on the Makro online app
JC
JJ C's update02 Jun 2025, 12:09
Reviewer Update
Not good enough. You have been waiting for that department for 2 weeks now. FNB stated this morning that the direct EFT done on 20 May 2025 has still not been banked. Not anything I can solve. All I want is a electric wheelchair. You are still listing it on the Makro online app
JC
JJ C's updateReviewer Update
05 Jun 2025, 09:19We are now approaching WEEK 3. And all I got so far are empty promises for a refund. And if Makro think I will give up and let them keep my R17000.00, they are sorely mistaken
JC
JJ C's update05 Jun 2025, 09:19
Reviewer Update
We are now approaching WEEK 3. And all I got so far are empty promises for a refund. And if Makro think I will give up and let them keep my R17000.00, they are sorely mistaken
JC
JJ C's updateReviewer Update
05 Jun 2025, 16:10It has been THREE WEEKS. According to FNB the funds were paid from my account, but the money has yet to be banked by Makro. I made a direct EFT on your online app. How difficult can it be to trace?
JC
JJ C's update05 Jun 2025, 16:10
Reviewer Update
It has been THREE WEEKS. According to FNB the funds were paid from my account, but the money has yet to be banked by Makro. I made a direct EFT on your online app. How difficult can it be to trace?
JC
JJ C's updateReviewer Update
05 Jun 2025, 16:53You know that it took me nearly a year to save up the R17k for an electric wheelchair in order for me to get around. And everybody just waits. Nobody actually goes to Finance with all of the info and make sure it gets done
JC
JJ C's update05 Jun 2025, 16:53
Reviewer Update
You know that it took me nearly a year to save up the R17k for an electric wheelchair in order for me to get around. And everybody just waits. Nobody actually goes to Finance with all of the info and make sure it gets done
JC
JJ C's updateReviewer Update
10 Jun 2025, 12:49It is now FOUR WEEKS that I have been waiting for a actual, tangable response from Makro. Instead, all I get is standard automated respinses that does nothing more than infuriate. Please, please, do something about my refund
JC
JJ C's update10 Jun 2025, 12:49
Reviewer Update
It is now FOUR WEEKS that I have been waiting for a actual, tangable response from Makro. Instead, all I get is standard automated respinses that does nothing more than infuriate. Please, please, do something about my refund
JC
JJ C's updateReviewer Update
11 Jun 2025, 12:07Seems there is a serious issue in Makro operations. Nobody can see any querie through to the end
JC
JJ C's update11 Jun 2025, 12:07
Reviewer Update
Seems there is a serious issue in Makro operations. Nobody can see any querie through to the end