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Wonderboy R

1 reviews | Active since Sept 2019

03 Jun 2025, 14:03

BUNCH OF ******!!!

Please do yourself a favour and dont shop online from Makro (Strubens valley) the after sale service is total bull****. I still have not received a refund that they acknowledged over a month ago. It seems as if they hope i will just forget about it.

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Replies (5)
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Wonderboy R's update06 Jun 2025, 11:35
Reviewer Update
Hi, I expect my money in my account by tomorrow
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Wonderboy R's update11 Jun 2025, 11:13
Reviewer Update
I contacted the store on Monday and i was advised that they are still waiting for a response from head office. how the **** does it take over month to refund an amount that the store acknowledged is due to on the 29th of April and i still have not received the refund. Now when i call the store to speak the manager by the name of Lusanda Cele, when i am transferred to him the call gets cut. i have been call the store since yesterday. Cn this thing get sorted so i can cut all ties with Makro
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Wonderboy R's update20 Jun 2025, 08:47
Reviewer Update
HI, so there is still no resolution on this. The issue has been with your finance team for over a month now. Can you please explain why it takes so long to pay a refund????? I'm sick and tired of this nonsense now
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Wonderboy R's update25 Jun 2025, 10:14
Reviewer Update
So if i do not follow up, you guys just don't give a damn about giving feedback. I have not heard anything from you regarding my refund. You are seriously determined not to pay my money back
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Wonderboy R's update26 Jun 2025, 17:31
Reviewer Update
What i dont understand is why its taking so long to pay the refund. We are going for 2 months now and no one has explained what the issue is when the refund was acknowledged and an invoice was issued almost over 2 months ago.