TN
THEMBA N

1 reviews | Active since May 2014

04 Nov 2023, 09:23

Bullying behaviour

I have noticed an intolerable behaviour from Makro in Silverlake employees. On 12 September I noticed a manager with another employee shouting at another employee in front of everyone one, using demeaning words. What I don’t understand is that a manager do this with another employee. Yesterday the same thing happened and this time I decided to ask names. The manager is Nilesh Seetal and the employee that does this with the manager is Nyiko. This totally bullying of another employee and I felt so sorry for the victim and another employees I guess other managers tried even to tell them to respect customers and not shout another employee in front of everyone. If Makro tolerate such behaviour I’m more concerned for their employees who don’t have a voice to speak up because of being afraid to lose their jobs

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Replies (1)
Makro
Makro's reply04 Nov 2023, 10:01
Official
Good day Themba, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.  We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team

Best regards,