AS
Awelani S
1 reviews | Active since Nov 2020
08 May 2025, 06:30
Bulk only product options
I'm disappointed with Makro's new website and pricing. As a busy parent, I loved shopping online with them for its convenience and speed. However, the updated site now shows bulk-only options for many products, which isn't practical for my small household. The prices are also inflated, and stock levels are worryingly low. I'm considering switching to Pick n' Pay instead. Hopefully, they'll revisit their online offerings to better cater to smaller families like mine.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
11 May 2025, 13:11Hi Awelani,
Thank you for sharing your concerns regarding our recent website updates.
We understand the importance of convenience and affordability, especially for busy parents like yourself.
Your feedback highlights several key issues. The shift to bulk-only options can indeed be impractical for smaller households.
This change may alienate customers who prefer purchasing smaller quantities. Increased prices can deter loyal customers, especially when they are accustomed to more competitive pricing.
Consistently low stock levels can lead to frustration and inconvenience, driving customers to seek alternatives.
Additionally, their online platforms might offer the convenience and pricing you are looking for.
Sharing your concerns directly with us will in addressing the recent changes and better cater to customers like you.
If you need further assistance in comparing options or have any other questions, please feel free to reach out.
Best regards,
The Hellopeter Team
Thank you for sharing your concerns regarding our recent website updates.
We understand the importance of convenience and affordability, especially for busy parents like yourself.
Your feedback highlights several key issues. The shift to bulk-only options can indeed be impractical for smaller households.
This change may alienate customers who prefer purchasing smaller quantities. Increased prices can deter loyal customers, especially when they are accustomed to more competitive pricing.
Consistently low stock levels can lead to frustration and inconvenience, driving customers to seek alternatives.
Additionally, their online platforms might offer the convenience and pricing you are looking for.
Sharing your concerns directly with us will in addressing the recent changes and better cater to customers like you.
If you need further assistance in comparing options or have any other questions, please feel free to reach out.
Best regards,
The Hellopeter Team
Best regards,
Makro's reply11 May 2025, 13:11
Official
Hi Awelani,
Thank you for sharing your concerns regarding our recent website updates.
We understand the importance of convenience and affordability, especially for busy parents like yourself.
Your feedback highlights several key issues. The shift to bulk-only options can indeed be impractical for smaller households.
This change may alienate customers who prefer purchasing smaller quantities. Increased prices can deter loyal customers, especially when they are accustomed to more competitive pricing.
Consistently low stock levels can lead to frustration and inconvenience, driving customers to seek alternatives.
Additionally, their online platforms might offer the convenience and pricing you are looking for.
Sharing your concerns directly with us will in addressing the recent changes and better cater to customers like you.
If you need further assistance in comparing options or have any other questions, please feel free to reach out.
Best regards,
The Hellopeter Team
Thank you for sharing your concerns regarding our recent website updates.
We understand the importance of convenience and affordability, especially for busy parents like yourself.
Your feedback highlights several key issues. The shift to bulk-only options can indeed be impractical for smaller households.
This change may alienate customers who prefer purchasing smaller quantities. Increased prices can deter loyal customers, especially when they are accustomed to more competitive pricing.
Consistently low stock levels can lead to frustration and inconvenience, driving customers to seek alternatives.
Additionally, their online platforms might offer the convenience and pricing you are looking for.
Sharing your concerns directly with us will in addressing the recent changes and better cater to customers like you.
If you need further assistance in comparing options or have any other questions, please feel free to reach out.
Best regards,
The Hellopeter Team
Best regards,