Broken power tools service

Never ever again will I personally purchase a power tool from Makro campsdrift Pietermaritzburg. Purchased a chainsaw from them on the 17th of September.

Come to use it on the 25 September to find out it's faulty. A brand new item never been used out the box FAULTY. Took it back for an exchange as it's not working. Just to be told that no it needs to go in for repairs , what bull **** is this. I buy a item expecting it to be working not broken not to have it go in for repairs under warranty when it hasn't been used.

So it goes for repairs comes back go to collect it. ITS STILL FAULTY. Inform the store I'm still not happy with the product. I rather get my money back and go else where for better service.

Just to be told they can't it needs to go back to Makro supply to see if they get a credit for it before I can get my credit. My dealings have nothing to do with your supplier it with you as a store and the level of customer services provided.

Readers beware of Makro campsdrift there customer service is poor.