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Nokuthula N
1 reviews | Active since Oct 2020
28 Mar 2025, 15:18
Broken items dispatched
I just received my washing machine ordered online from Makro and it's damaged..I have waited over a week for the delivery now I must wait for the system to update that it's delivered prior to logging a return! Such an inconvenience and very poor service. How do they even pack and dispatch something broken! You know for the first time makro buyer this surely teaches me to always use reputable stores
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Replies (1)
Makro's replyOfficial
02 Apr 2025, 10:43Hi Nokuthula
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
Best regards,
Makro's reply02 Apr 2025, 10:43
Official
Hi Nokuthula
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
Best regards,