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shivani H

1 reviews | Active since Jun 2013

07 Jun 2015, 11:39

Broken Appliance!

Hi,<br> <br> I purchased a Kenwood Food processor from Makro. I asked the sales person to check that it was all in working order and he said he had. <br> I opened it up to find a part broken off! I live 60kms from Makro and so it is a hassle for me to drive all the way there to replace it. I am upset that this has happened. I do not want to drive all the way back there and waste my time and petrol!!!!<br> I spent alot of money there yesterday and even getting items delivered tomorrow at a cost of R450. I feel a bit cheated at having to drive all the way back there to sort this out at my expense again.<br> <br> Please advice what can be done as this is not my fault but the fault of the sales person who assured me that the item was checked and in order. <br> <br> Thanks<br>

0
Replies (1)
Makro
Makro's reply09 Jun 2015, 16:25
Official
Hello shivanih,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare

Best regards,