TS
Tumelo S
1 reviews | Active since Jul 2020
30 Jun 2023, 11:25
Bring back my money makro my kids need to eat!
Makro refund
I’ve been waiting over 3 weeks for a refund and collection of return items, makro doesn’t seem to care how that affects me, I made an online purchase and some of the items we no stocks in stead of them refunding me I have to make calls to the customer service team which will just completely take the call and once they find out the story they put on hold for over 20mins the time and money I’m putting on makro to get service, now I’m stuck in debt to pay off money that makro could just refunded. I’ve sent my bank statements twice and all they say we will give you feedback till today nothing. Please avoid makro online system. **** service and *********** people. I regret taking my business to makro
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Replies (4)TS
Tumelo S's updateReviewer Update
30 Jun 2023, 16:36Don’t tell me **** all of those have been sent to you clearly you haven’t done your homework, refund my money and stop telling me ****. It’s 3 weeks over due now so I must 5 to 7 days?
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Tumelo S's update30 Jun 2023, 16:36
Reviewer Update
Don’t tell me **** all of those have been sent to you clearly you haven’t done your homework, refund my money and stop telling me ****. It’s 3 weeks over due now so I must 5 to 7 days?
TS
Tumelo S's updateReviewer Update
30 Jun 2023, 16:46Check with bongani he has all my bank information emailed to him, I’ve emailed my bank statement numerous times and bank confirmation to various people in your customer care team, I better have my money before I sleep tonight telling me about 5 to 7 days this issue is from the 8th June
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Tumelo S's update30 Jun 2023, 16:46
Reviewer Update
Check with bongani he has all my bank information emailed to him, I’ve emailed my bank statement numerous times and bank confirmation to various people in your customer care team, I better have my money before I sleep tonight telling me about 5 to 7 days this issue is from the 8th June
TS
Tumelo S's updateReviewer Update
10 Jul 2023, 11:09I’m promised lies everyday of my life no refund even today they say 7days now it’s over a month now, people don’t ever use Makro’s online service it will disappoint and worse rob you of your money kill your small business and leave you hungry and broke.
I’m done with this business!
I’m done with this business!
TS
Tumelo S's update10 Jul 2023, 11:09
Reviewer Update
I’m promised lies everyday of my life no refund even today they say 7days now it’s over a month now, people don’t ever use Makro’s online service it will disappoint and worse rob you of your money kill your small business and leave you hungry and broke.
I’m done with this business!
I’m done with this business!
TS
Tumelo S's updateReviewer Update
11 Jul 2023, 11:26I’m still waiting on your empty promises my kids are going hungry as I need to buy the stock you declared as no stock my business won’t be paid if I don’t deliver, makro take your customers seriously! Our families depend on those refunds
TS
Tumelo S's update11 Jul 2023, 11:26
Reviewer Update
I’m still waiting on your empty promises my kids are going hungry as I need to buy the stock you declared as no stock my business won’t be paid if I don’t deliver, makro take your customers seriously! Our families depend on those refunds