Break in payments for decemeber purchase and wrong Installment amount
I have a huge problem with the installment amount stated on my statement this month.
First of all there is a credit limit of R7700 on my account, i now see that the total owed is closer to R8700. Makro is now charging me an installment of nearly R1600! Please tell me how this is my fault? i went to purchase items Not knowing my limit, Makro's systems should have picked up that the limit was exceeded. I cannot afford to pay R1600 and this is not at any fault to me!
This needs to be rectified ASAP otherwise i will be blocking the debit order and paying exactly what i owe Makro according to my credit agreement. I have a credit agreement with Makro of R7700 not a cent more!
I also would like to know why i am being charged for my December installment as an email was sent by makro that if you purchase in December that i would get a payment break in Jan?
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
