FM
FRANCINAH M
1 reviews | Active since Feb 2013
30 Nov 2021, 07:28
Bracket that I don't like
I wrote a review about Makro Riversands and it was not resolved, they taking the store side ,Mpho Moruthane said I must write to ombudsman as they can't help, *I mean how do you know you don't like something until you fit it*?Our brothers and sisters are treated us unfairly,
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Replies (1)
Makro's replyOfficial
30 Nov 2021, 09:51Good Day Francinah
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We will forward the complaint to our stores management so that this matter can be addressed.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Please be advised that we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We will forward the complaint to our stores management so that this matter can be addressed.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Please be advised that we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply30 Nov 2021, 09:51
Official
Good Day Francinah
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We will forward the complaint to our stores management so that this matter can be addressed.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Please be advised that we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We will forward the complaint to our stores management so that this matter can be addressed.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Please be advised that we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,