NS
Noelene S
1 reviews | Active since Sept 2011
12 Mar 2019, 12:53
BOYCOTT MAKRO - NO SERVICE DELIVERY
I buy groceries on behalf of the company I work for. Staff consists of 150 workers. I paid and sent through proof of payment on 1 March and still have not received my order. We have no tea and coffee left. I have this situation every single month with Makro and it is not getting better. When I ask to be referred to a service delivery manager the call center agents refuse to assist.
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Makro's replyOfficial
12 Mar 2019, 16:16Good day Noelene
Thank you for taking my call.
I'm glad to hear that you received the order. As promised I will follow up with the store regarding the small issues that you had with your order in order for preventative measures to be put in place.
Thank you for writing to us.
Kind Regards
Otsiele Boikanyo
Thank you for taking my call.
I'm glad to hear that you received the order. As promised I will follow up with the store regarding the small issues that you had with your order in order for preventative measures to be put in place.
Thank you for writing to us.
Kind Regards
Otsiele Boikanyo
Makro's reply12 Mar 2019, 16:16
Official
Good day Noelene
Thank you for taking my call.
I'm glad to hear that you received the order. As promised I will follow up with the store regarding the small issues that you had with your order in order for preventative measures to be put in place.
Thank you for writing to us.
Kind Regards
Otsiele Boikanyo
Thank you for taking my call.
I'm glad to hear that you received the order. As promised I will follow up with the store regarding the small issues that you had with your order in order for preventative measures to be put in place.
Thank you for writing to us.
Kind Regards
Otsiele Boikanyo