BOUGHT A HISENSE FRIDGE FROM MAKRO STRUBENS VALLEY

I bought a Hisense fridge cash in Makro strubens valley on the 15th of November 2021 during the black Friday special. the fridge was delivered on the 17th unfortunately when it was delivered i was not home there was my father, they left it in a box, they gave instructions not to plug the fridge for the next 4 hours. when we got home with hubby we unwrapped it only to our surprise, it had scratches, we advised the shop of the scratches. we were told it will be uplifted. second fridge was delivered, it had a big dent, went back to the shop to report it, we were told the same story that they will exchange the fridge. third fridge was delivered late on sunday. the third fridge also had it own problem dispenser not working, had to report back to the shop that the dispenser is not working, they said they will send us the technicians to come and check. first technicians could not find the problem, second technicians were sent, they also failed to find the problem, they suggested that they will take the whole fridge door with the dispenser box to go and check it. then we felt no they can't do that, we feel like we bought a second hand fridge, we went back to the shop to ask if they can exchange the fridge again. forth fridge was delivered worst that the other three. the fridge does not work all together. now Macro is telling us they do not have the stock we have to wait untill January next year. MACRO STRUBENVALLEY IS SO ***********,WE ARE INCONVENIENCED, THEY HAVE MADE THEIR SALE WE NO LONGER MATTER HOW WE FEEL OR WHAT IS HAPPENING TO US AFTER PAYING SO MUCH MONEY FOR SOMETHING WE DO NOT HAVE. and they do not even bother to make means IN assisting us as their clients. FUNNY ENOUGH THEY ASKED US TO COME TO THE SHOP TO CHOSE A DIFFERENT BRAND KNOWING VERY WELL THAT THEY ARE OUT OF STOCK. JUST IMAGINE, THE PURCHASE WAS DONE ON THE 15TH NOVEMBER TODAY IS THE 7TH DECEMBER WITHOUT THE FRIDGE AND WE SUPPOSE TO UNDERSTAND AS CLIENTS!!!!!