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ayanda M

1 reviews | Active since May 2014

20 Mar 2025, 13:24

Bought a Epson printer last year in August but in December the printer showed error manages ithen took a printer back to Makro in January the printer was booked for repairs on the 3 Jan 2025 then makro send a sms to say the printer is ready for collectio

Bought a Epson printer last year in August but in December the printer showed error manages ithen took a printer back to Makro in January the printer was booked for repairs on the 3 Jan 2025 then makro send a sms to say the printer is ready for collection then iwent to the shop to collect the printer when Iwas in the shop the printer was still not OK they had to send it again for repairs sms again printer ready for collection when I was the shop iwas not happy with the printer then the lady by the name of Teacey said take the printer and try it If still not OK take it back to the shop then 5 days later the printer was still leaking and printing unclear papers took it again to Makro. As a customer feel makro team does not care about customer needs their focus is money now got a sms saying that the printer is ready for collection from January ihave been using my fuel to drive to makro for the same printer . If there is technically problem with the printer makro must deal with their suppliers .

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