PH
Prelina H
1 reviews | Active since Nov 2018
06 Jul 2023, 14:56
Bosch Diswasher. Absolutely useless from Makro Cornubia
So the guys came back with the new part ordered and replaced it! The machine IS STILL NOT FLIPPEN WORKING! now he wants to take the damn machine to repair the damn thing at the workshop and return it flippen thing!
Can I get someone to replace this damn machine!!! Is this a damn circus????
Once that machine leaves my house I DO NOT want it back!!!! These damn technicians replace and damage whatever they feel like that MAKRO cares a damn about ANYONE BUT THERE OWN POCKETS.
THE GUY David Mabena, called once to flippen apologies abs never heard from him again!!! Wat the he'll is the apology going to do???
I rant my machine REPLACE TODAY!!!!!! ****IT! I didn't get it for free! I paid for that useless Bosch Diswasher!!!
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Prelina H's updateReviewer Update
09 Jul 2023, 08:131st Message- 22 May 2023, 17:26
Bad service and appliances From Makro
I purchased A Bosch Diswasher A year ago. Exactly 1 year later it packs up. Went to store to Cornubia to sort out they said a technician will have a look at it. It took that Damn Technician 1 week to come over and have a look at it. This is now the second damn week and they only sent the part to JHB to get sorted out. Wat the ****** he'll is going on. Those people are so damn rude, never answer there calls and so unprofessional. This dishwasher still has 1 more heat guarantee and you want to put refurbished or used damn parts obit for me to have another problem after the guarantee is over? This is a Bosch Appliance! I paid for the damn brand and now in sitting with a broken dishwasher and *********** technician. Please sort this out and I rant my dishwasher fully functional by Wednesday!!!!!!
2nd post- 01 Jul 2023, 13:11
Bad Quality Bosch Diswasher Makro Cornubia
So this is my 100th message to Makro, obviously calling them directly means absolutely nothing as you only get don't care attitude and empty promises as usual. This is the 2nd time My Bosch Diswasher washer in not working in a space is 1 month. You people send *********** technicians who CANNOT assist and are so unprofessional. Bosch sales will make you believe anything to buy there products from you and this includes there turnaround time for issues and the quality of the product but this Diswasher is absolutely useless!!! I had a Defy for 5 years with no issues. Purchased this and in 1 year broke down twice!!!! The cherry on the top. The technician was scheduled to come in between 10- 12 today. At 11.50am we had to call them to check we're they are. The admin lady is always baffled and knows nothing at Smart Appliances. Obviously they need to change there name!!! Cos they are fat from Smart!!! At 12 she called back to say the technician will be there in 1/2 an hour. I was in my way home which was 3kms away. 15 mins gone by the technician is at the gate. My husband says to them we will be there shortly. 1/2 an hour is not gone by only 15 mins is. He says he has no time to waste and cannot wait! Absolutely rude?? Tell me are you guys doing me a favor?????? I waited 2 hours for this *********** rude people and you couldn't wait 10mins of which you were earlier than expected??? We then called the store manager and he said nothing he can do now but he will call them and check! We don't work??? We sit around waiting for Makro to sort out they're useless Appliances that we buy!!! I did not buy this Appliance for ornaments!!!! I bot it to UTILIZE!!!! This is the 2nd time this broke down with the same issue! When is it going to be sorted out ? R10000 didn't fall from a tree for me to have this issues continuously!!!!@
3rd- 06 Jul 2023, 14:56
Bosch Diswasher. Absolutely useless from Makro Cornubia
So the guys came back with the new part ordered and replaced it! The machine IS STILL NOT FLIPPEN WORKING! now he wants to take the damn machine to repair the damn thing at the workshop and return it flippen thing! Can I get someone to replace this damn machine!!! Is this a damn circus???? Once that machine leaves my house I DO NOT want it back!!!! These damn technicians replace and damage whatever they feel like that MAKRO cares a damn about ANYONE BUT THERE OWN POCKETS. THE GUY David Mabena, called once to flippen apologies abs never heard from him again!!! Wat the he'll is the apology going to do??? I want my machine REPLACE TODAY!!!!!! ****IT! I didn't get it for free! I paid for that useless Bosch Diswasher!!!
Those call centre agents in customer care are the most ********* ****s. The agent namde David Mobena promised 100 times in the phone, I'll call you back on Friday the 7th before lunch as he is taking to his manager to have the machine replaced! Today is Sunday and I still haven't heard from him. Does makro teach sales reps to deceive customers with there useless products abs then she or breaks down teach there staff to lie to customers as well?????
Bad service and appliances From Makro
I purchased A Bosch Diswasher A year ago. Exactly 1 year later it packs up. Went to store to Cornubia to sort out they said a technician will have a look at it. It took that Damn Technician 1 week to come over and have a look at it. This is now the second damn week and they only sent the part to JHB to get sorted out. Wat the ****** he'll is going on. Those people are so damn rude, never answer there calls and so unprofessional. This dishwasher still has 1 more heat guarantee and you want to put refurbished or used damn parts obit for me to have another problem after the guarantee is over? This is a Bosch Appliance! I paid for the damn brand and now in sitting with a broken dishwasher and *********** technician. Please sort this out and I rant my dishwasher fully functional by Wednesday!!!!!!
2nd post- 01 Jul 2023, 13:11
Bad Quality Bosch Diswasher Makro Cornubia
So this is my 100th message to Makro, obviously calling them directly means absolutely nothing as you only get don't care attitude and empty promises as usual. This is the 2nd time My Bosch Diswasher washer in not working in a space is 1 month. You people send *********** technicians who CANNOT assist and are so unprofessional. Bosch sales will make you believe anything to buy there products from you and this includes there turnaround time for issues and the quality of the product but this Diswasher is absolutely useless!!! I had a Defy for 5 years with no issues. Purchased this and in 1 year broke down twice!!!! The cherry on the top. The technician was scheduled to come in between 10- 12 today. At 11.50am we had to call them to check we're they are. The admin lady is always baffled and knows nothing at Smart Appliances. Obviously they need to change there name!!! Cos they are fat from Smart!!! At 12 she called back to say the technician will be there in 1/2 an hour. I was in my way home which was 3kms away. 15 mins gone by the technician is at the gate. My husband says to them we will be there shortly. 1/2 an hour is not gone by only 15 mins is. He says he has no time to waste and cannot wait! Absolutely rude?? Tell me are you guys doing me a favor?????? I waited 2 hours for this *********** rude people and you couldn't wait 10mins of which you were earlier than expected??? We then called the store manager and he said nothing he can do now but he will call them and check! We don't work??? We sit around waiting for Makro to sort out they're useless Appliances that we buy!!! I did not buy this Appliance for ornaments!!!! I bot it to UTILIZE!!!! This is the 2nd time this broke down with the same issue! When is it going to be sorted out ? R10000 didn't fall from a tree for me to have this issues continuously!!!!@
3rd- 06 Jul 2023, 14:56
Bosch Diswasher. Absolutely useless from Makro Cornubia
So the guys came back with the new part ordered and replaced it! The machine IS STILL NOT FLIPPEN WORKING! now he wants to take the damn machine to repair the damn thing at the workshop and return it flippen thing! Can I get someone to replace this damn machine!!! Is this a damn circus???? Once that machine leaves my house I DO NOT want it back!!!! These damn technicians replace and damage whatever they feel like that MAKRO cares a damn about ANYONE BUT THERE OWN POCKETS. THE GUY David Mabena, called once to flippen apologies abs never heard from him again!!! Wat the he'll is the apology going to do??? I want my machine REPLACE TODAY!!!!!! ****IT! I didn't get it for free! I paid for that useless Bosch Diswasher!!!
Those call centre agents in customer care are the most ********* ****s. The agent namde David Mobena promised 100 times in the phone, I'll call you back on Friday the 7th before lunch as he is taking to his manager to have the machine replaced! Today is Sunday and I still haven't heard from him. Does makro teach sales reps to deceive customers with there useless products abs then she or breaks down teach there staff to lie to customers as well?????
PH
Prelina H's update09 Jul 2023, 08:13
Reviewer Update
1st Message- 22 May 2023, 17:26
Bad service and appliances From Makro
I purchased A Bosch Diswasher A year ago. Exactly 1 year later it packs up. Went to store to Cornubia to sort out they said a technician will have a look at it. It took that Damn Technician 1 week to come over and have a look at it. This is now the second damn week and they only sent the part to JHB to get sorted out. Wat the ****** he'll is going on. Those people are so damn rude, never answer there calls and so unprofessional. This dishwasher still has 1 more heat guarantee and you want to put refurbished or used damn parts obit for me to have another problem after the guarantee is over? This is a Bosch Appliance! I paid for the damn brand and now in sitting with a broken dishwasher and *********** technician. Please sort this out and I rant my dishwasher fully functional by Wednesday!!!!!!
2nd post- 01 Jul 2023, 13:11
Bad Quality Bosch Diswasher Makro Cornubia
So this is my 100th message to Makro, obviously calling them directly means absolutely nothing as you only get don't care attitude and empty promises as usual. This is the 2nd time My Bosch Diswasher washer in not working in a space is 1 month. You people send *********** technicians who CANNOT assist and are so unprofessional. Bosch sales will make you believe anything to buy there products from you and this includes there turnaround time for issues and the quality of the product but this Diswasher is absolutely useless!!! I had a Defy for 5 years with no issues. Purchased this and in 1 year broke down twice!!!! The cherry on the top. The technician was scheduled to come in between 10- 12 today. At 11.50am we had to call them to check we're they are. The admin lady is always baffled and knows nothing at Smart Appliances. Obviously they need to change there name!!! Cos they are fat from Smart!!! At 12 she called back to say the technician will be there in 1/2 an hour. I was in my way home which was 3kms away. 15 mins gone by the technician is at the gate. My husband says to them we will be there shortly. 1/2 an hour is not gone by only 15 mins is. He says he has no time to waste and cannot wait! Absolutely rude?? Tell me are you guys doing me a favor?????? I waited 2 hours for this *********** rude people and you couldn't wait 10mins of which you were earlier than expected??? We then called the store manager and he said nothing he can do now but he will call them and check! We don't work??? We sit around waiting for Makro to sort out they're useless Appliances that we buy!!! I did not buy this Appliance for ornaments!!!! I bot it to UTILIZE!!!! This is the 2nd time this broke down with the same issue! When is it going to be sorted out ? R10000 didn't fall from a tree for me to have this issues continuously!!!!@
3rd- 06 Jul 2023, 14:56
Bosch Diswasher. Absolutely useless from Makro Cornubia
So the guys came back with the new part ordered and replaced it! The machine IS STILL NOT FLIPPEN WORKING! now he wants to take the damn machine to repair the damn thing at the workshop and return it flippen thing! Can I get someone to replace this damn machine!!! Is this a damn circus???? Once that machine leaves my house I DO NOT want it back!!!! These damn technicians replace and damage whatever they feel like that MAKRO cares a damn about ANYONE BUT THERE OWN POCKETS. THE GUY David Mabena, called once to flippen apologies abs never heard from him again!!! Wat the he'll is the apology going to do??? I want my machine REPLACE TODAY!!!!!! ****IT! I didn't get it for free! I paid for that useless Bosch Diswasher!!!
Those call centre agents in customer care are the most ********* ****s. The agent namde David Mobena promised 100 times in the phone, I'll call you back on Friday the 7th before lunch as he is taking to his manager to have the machine replaced! Today is Sunday and I still haven't heard from him. Does makro teach sales reps to deceive customers with there useless products abs then she or breaks down teach there staff to lie to customers as well?????
Bad service and appliances From Makro
I purchased A Bosch Diswasher A year ago. Exactly 1 year later it packs up. Went to store to Cornubia to sort out they said a technician will have a look at it. It took that Damn Technician 1 week to come over and have a look at it. This is now the second damn week and they only sent the part to JHB to get sorted out. Wat the ****** he'll is going on. Those people are so damn rude, never answer there calls and so unprofessional. This dishwasher still has 1 more heat guarantee and you want to put refurbished or used damn parts obit for me to have another problem after the guarantee is over? This is a Bosch Appliance! I paid for the damn brand and now in sitting with a broken dishwasher and *********** technician. Please sort this out and I rant my dishwasher fully functional by Wednesday!!!!!!
2nd post- 01 Jul 2023, 13:11
Bad Quality Bosch Diswasher Makro Cornubia
So this is my 100th message to Makro, obviously calling them directly means absolutely nothing as you only get don't care attitude and empty promises as usual. This is the 2nd time My Bosch Diswasher washer in not working in a space is 1 month. You people send *********** technicians who CANNOT assist and are so unprofessional. Bosch sales will make you believe anything to buy there products from you and this includes there turnaround time for issues and the quality of the product but this Diswasher is absolutely useless!!! I had a Defy for 5 years with no issues. Purchased this and in 1 year broke down twice!!!! The cherry on the top. The technician was scheduled to come in between 10- 12 today. At 11.50am we had to call them to check we're they are. The admin lady is always baffled and knows nothing at Smart Appliances. Obviously they need to change there name!!! Cos they are fat from Smart!!! At 12 she called back to say the technician will be there in 1/2 an hour. I was in my way home which was 3kms away. 15 mins gone by the technician is at the gate. My husband says to them we will be there shortly. 1/2 an hour is not gone by only 15 mins is. He says he has no time to waste and cannot wait! Absolutely rude?? Tell me are you guys doing me a favor?????? I waited 2 hours for this *********** rude people and you couldn't wait 10mins of which you were earlier than expected??? We then called the store manager and he said nothing he can do now but he will call them and check! We don't work??? We sit around waiting for Makro to sort out they're useless Appliances that we buy!!! I did not buy this Appliance for ornaments!!!! I bot it to UTILIZE!!!! This is the 2nd time this broke down with the same issue! When is it going to be sorted out ? R10000 didn't fall from a tree for me to have this issues continuously!!!!@
3rd- 06 Jul 2023, 14:56
Bosch Diswasher. Absolutely useless from Makro Cornubia
So the guys came back with the new part ordered and replaced it! The machine IS STILL NOT FLIPPEN WORKING! now he wants to take the damn machine to repair the damn thing at the workshop and return it flippen thing! Can I get someone to replace this damn machine!!! Is this a damn circus???? Once that machine leaves my house I DO NOT want it back!!!! These damn technicians replace and damage whatever they feel like that MAKRO cares a damn about ANYONE BUT THERE OWN POCKETS. THE GUY David Mabena, called once to flippen apologies abs never heard from him again!!! Wat the he'll is the apology going to do??? I want my machine REPLACE TODAY!!!!!! ****IT! I didn't get it for free! I paid for that useless Bosch Diswasher!!!
Those call centre agents in customer care are the most ********* ****s. The agent namde David Mobena promised 100 times in the phone, I'll call you back on Friday the 7th before lunch as he is taking to his manager to have the machine replaced! Today is Sunday and I still haven't heard from him. Does makro teach sales reps to deceive customers with there useless products abs then she or breaks down teach there staff to lie to customers as well?????