WT
Wendy T
1 reviews | Active since Apr 2019
08 Oct 2019, 06:52
Boikot makro vanderbijlpark
Boikot makro vanderbijlpark. I bought a samsung twintub washing machine at Makro vanderbijlpark now a year ago. From day 1 the machine gave me trouble. Samsung send out service providers to fix the machine numerious times and as for now something els went on the machine. Makro refuses to switch of refund me as i told Shaun from day 1 that the machine had a fall in their warehouse or something happend this machine is a problem. If i wanted a second hand machine that has been repaired numerious times i would have bought a second hand machine i bought a brand new machine and is expecting a new machine. Now fed up either you refund me or swop the machine.
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Replies (2)
Makro's replyOfficial
08 Oct 2019, 10:10Good day Wendy,
Thank you for your post
We are sorry to hear about the experience you have had with the washing machine you have purchased from us and the overall service rendered.
We have forwarded this complaint to both the store management and our suppliers in order for them to address and resolve this for you, we will contact you as soon as feedback is received.
Warm Regard
Makro Hellopeter Team
Thank you for your post
We are sorry to hear about the experience you have had with the washing machine you have purchased from us and the overall service rendered.
We have forwarded this complaint to both the store management and our suppliers in order for them to address and resolve this for you, we will contact you as soon as feedback is received.
Warm Regard
Makro Hellopeter Team
Makro's reply08 Oct 2019, 10:10
Official
Good day Wendy,
Thank you for your post
We are sorry to hear about the experience you have had with the washing machine you have purchased from us and the overall service rendered.
We have forwarded this complaint to both the store management and our suppliers in order for them to address and resolve this for you, we will contact you as soon as feedback is received.
Warm Regard
Makro Hellopeter Team
Thank you for your post
We are sorry to hear about the experience you have had with the washing machine you have purchased from us and the overall service rendered.
We have forwarded this complaint to both the store management and our suppliers in order for them to address and resolve this for you, we will contact you as soon as feedback is received.
Warm Regard
Makro Hellopeter Team
Makro's replyOfficial
08 Oct 2019, 10:10Feedback will be provided in 48 hours.
Makro's reply08 Oct 2019, 10:10
Official
Feedback will be provided in 48 hours.