Bluetooth disappears

Item: Makro
Rating: 1
Author: Kam B

This is the 6th time the Bluetooth on my laptop has disappeared, each time i take it back to Makro, Makro does NOTHING, keeps my Dell laptop with them for 2 days and then returns the laptop.

If i keep the laptop with me and also do anything in 2 days the Bluetooth appears again.

I am so sick of reporting this and phone Dell overseas and they cannot help. What do i do ? R 10 000 Dell headache.

So i get a nice polite reply to this complain and then NOTHING else happens.

Helpful (0)

Replies (1)

Makro's replyOfficial

19 Mar 2021, 09:59

Good day Kam,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we will shortly address the laptop matter alongside the relevant store personnel and we will relay with urgent feedback directly to you shortly.

Once again we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Best regards,

Makro's reply19 Mar 2021, 09:59

Official

Best regards,

Bluetooth disappears

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