GS
Gregg S
1 reviews | Active since Dec 2020
13 Mar 2025, 12:28
Blind eye turned to false advertising, incorrect product delivered
I ordered a Floormax Top Plus Home Mop and a knock-off was delivered - after an entire 2 weeks. Left a review saying the incorrect item was delivered, and it was rejected. The supplier is using the Top Mop photo, but gives you an inferior product. Makro doesn't care - no one has contacted me about the problem and my emails to them bounce.
Needless to say I won't be ordering from Makro again. Their delivery took 13 days - during which time my mom couldn't mop - and then when the incorrect product was delivered they don't care.
I'm sticking to Takealot, thank you very much.
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Replies (1)GS
Gregg S's updateReviewer Update
26 Mar 2025, 18:41Well surprise surprise, one whole week later and still nothing. I paid for a Floormax and you gave me some Chinese imitation - my mom still has a **** ****** mop that won't last nearly as long as the one I paid for - and you're fine with it!??!?
I want feedback by close of business this Friday else I'm happy to go to the consumer commission and CGSO if you're not going to rectify this.
I want feedback by close of business this Friday else I'm happy to go to the consumer commission and CGSO if you're not going to rectify this.
GS
Gregg S's update26 Mar 2025, 18:41
Reviewer Update
Well surprise surprise, one whole week later and still nothing. I paid for a Floormax and you gave me some Chinese imitation - my mom still has a **** ****** mop that won't last nearly as long as the one I paid for - and you're fine with it!??!?
I want feedback by close of business this Friday else I'm happy to go to the consumer commission and CGSO if you're not going to rectify this.
I want feedback by close of business this Friday else I'm happy to go to the consumer commission and CGSO if you're not going to rectify this.
