MV
Marius V

1 reviews | Active since Nov 2025

19 Nov 2025, 20:15

Blatant false advertising

One star is actually too much for this company. I ordered 3 x Union Eclipse dart boards on 26 Oct that was supposed to be delivered on 6 November. Needles to say the delivery was done almost a week late. To top this all off 3 cheap children's toy dart boards was delivered on 11 November. I immediately contacted Makro and was told that a return needed to be done. I was told that the case will be reviewed to determine if I would be responsible for any costs. Just as icing on the cake must now see on the app that my credit will only be passed on 8 December. This is utterly ridiculous. They did not hesitate to take my money when it came to a blatant case of false advertising. This was my second online purchase through Makro and the second time that I was done in. The first time the description on the product was misleading, but I thought I would let it go. This time was was blatant false advertising. Very disappointed and will think twice to even put a foot there again. Marius ***

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Replies (2)
MV
Marius V's update20 Nov 2025, 11:18
Reviewer Update
Thanks for the generic response Makro
MV
Marius V's update29 Nov 2025, 11:09
Reviewer Update
Hi Makro
Just another "sorry for the delay" response. Not even trying to speed things up. Even your terms and conditions is a lie - stating that refunds may take up to 14 days, unless you use a different calendar or counting system.
You don't need to reply, there is enough damage done already