KM
Kholofelo M
1 reviews | Active since Nov 2020
22 Nov 2024, 16:45
BlackFriday Order mess ups
I ordered a table set advertised with 4 chairs and a table but discovered it was only 4 chairs. I tried to cancel the online order more than 3 times but those consultants are just clueless while the order is being packed and couriered (something I was trying to avoid).
Useless cancellation contact details.
Makro must just declare that they’re now in the takealot/ Amazon / seller hosting business.
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Replies (1)
Makro's replyOfficial
03 Dec 2024, 09:44Hi Kholofelo,
Apologies for the delayed response.
We have taken note of the concern raised in your Hello Peter complaint. We wanted to let you know that we've carefully had a look over your request and understand your situation.
We're glad to inform you that we've gone ahead and processed your refund for order MAK***.
We also want to make sure you're aware that the refund should reflect the date of your original purchase.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind Regards,
Makro Social Media
Apologies for the delayed response.
We have taken note of the concern raised in your Hello Peter complaint. We wanted to let you know that we've carefully had a look over your request and understand your situation.
We're glad to inform you that we've gone ahead and processed your refund for order MAK***.
We also want to make sure you're aware that the refund should reflect the date of your original purchase.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind Regards,
Makro Social Media
Best regards,
Makro's reply03 Dec 2024, 09:44
Official
Hi Kholofelo,
Apologies for the delayed response.
We have taken note of the concern raised in your Hello Peter complaint. We wanted to let you know that we've carefully had a look over your request and understand your situation.
We're glad to inform you that we've gone ahead and processed your refund for order MAK***.
We also want to make sure you're aware that the refund should reflect the date of your original purchase.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind Regards,
Makro Social Media
Apologies for the delayed response.
We have taken note of the concern raised in your Hello Peter complaint. We wanted to let you know that we've carefully had a look over your request and understand your situation.
We're glad to inform you that we've gone ahead and processed your refund for order MAK***.
We also want to make sure you're aware that the refund should reflect the date of your original purchase.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind Regards,
Makro Social Media
Best regards,