CN
Cobus N
1 reviews | Active since Aug 2011
21 Nov 2018, 08:36
Black Wednesday?
It is even Black Friday yet, and Makro's online store is already crashing. Worse, in spite of several posts on their FB page, absolutely no response from Makro. Guess I will be taking my Black Friday spending to a more tech-savvy retailer.
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Replies (2)
Makro's replyOfficial
21 Nov 2018, 11:37 Thank you for alerting us on your complaint.
We do apologize for inconvenience caused by our website due to the high volume of traffic that we are receiving. Our technical team is currently working on this matter and have prioritized in finding a resolution.
Regards
Zanele Zwane
We do apologize for inconvenience caused by our website due to the high volume of traffic that we are receiving. Our technical team is currently working on this matter and have prioritized in finding a resolution.
Regards
Zanele Zwane
Best regards,
Makro's reply21 Nov 2018, 11:37
Official
Thank you for alerting us on your complaint.
We do apologize for inconvenience caused by our website due to the high volume of traffic that we are receiving. Our technical team is currently working on this matter and have prioritized in finding a resolution.
Regards
Zanele Zwane
We do apologize for inconvenience caused by our website due to the high volume of traffic that we are receiving. Our technical team is currently working on this matter and have prioritized in finding a resolution.
Regards
Zanele Zwane
Best regards,
CN
Cobus N's updateReviewer Update
04 Dec 2018, 09:16After the fiasco with the Black 5 Day promo, Makro is now simply turning a blind eye to orders from that sale still not having been fulfilled, nearly two weeks later (as opposed to the 5-7 business days promised). No less than three online inquiries, two direct e-mails and a Facebook message remain unanswered. Makro has got to be the worst online retailer in South Africa.
CN
Cobus N's update04 Dec 2018, 09:16
Reviewer Update
After the fiasco with the Black 5 Day promo, Makro is now simply turning a blind eye to orders from that sale still not having been fulfilled, nearly two weeks later (as opposed to the 5-7 business days promised). No less than three online inquiries, two direct e-mails and a Facebook message remain unanswered. Makro has got to be the worst online retailer in South Africa.