MV
Marichen V

1 reviews | Active since Aug 2016

30 Nov 2016, 16:37

Black Friday specials

<p>Hi there, I know that on Black Friday it's hectic and chaos with buying specials. I tried to buy the Huggies nappies and Babysoft toilet paper special on Makro online - i was able to buy one special and signed out! Then decided as this was such a good deal that I should order 2 more specials!! However when I wanted to order the site showed there was stock available but hang/freeze and I tried two more times to order but was not able. So when I tried again later it said "Out of Stock" and I lost the deal! I tried to call and sent e-mails but nobody rep**** (only received an reply today). And all the Makro is saying now is that I can order the product at normal price!! </p> <p>What I also don't understand is that at Sunday it showed out of stock and by Monday morning there was stock again! MMmm makes you wonder!</p>

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Replies (1)
Makro
Makro's reply07 Dec 2016, 07:38
Official

Thank you very much for bringing your concerns to our attention.

I believe our Marketing Executive Manager ( Louis Karpas) has been in contact with you and all issues raised with us have been resolved.

Please accept our apology for any inconvenience caused.

For any online queries kindly contact our online on ***

Regards

Mmule Moropa