Black Friday shambles
<p>I placed an online order on 27th November 2016, Black Friday weekend. This order contains christmas presents for my children. The order promised to be delivered within 3-5 days. It is now 11 days later and about 5 phone calls and a facebook message later and still no sign of my order. No one from customer services can give me a straight answer about where this order is. Please can someone help.</p>
As a result of high volume orders received during our Black Friday weekend the process is taking a bit longer than usual.
Please accept our sincerest apologies for the delay and inconvenience that has been experienced.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have received your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa
As a result of high volume orders received during our Black Friday weekend the process is taking a bit longer than usual.
Please accept our sincerest apologies for the delay and inconvenience that has been experienced.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have received your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa