Black Friday ****

I placed an online order on the Makro site on 23/11/2017. A few days later I got a message to say they are experiencing delays in their deliveries. On 5 Dec @ 13;11 I get an sms to say my order was delivered. But no delivery was made. I called the call centre who could not explain what was going on. Five calls later over the next two weeks I was told that they cannot give me any details about the delivery because the Struben Valley Makro who is responsible for the order does not answer their phones or emails sent by the call centre. After repeated promises of call backs by Mbali and Anthony, I wanted my order cancelled. But that can only be done by the Struben Valley Makro- who is not answering phones or emails. Today none of the Makro call centre numbers worked, even the direct line number give to me is not answered.