MO
Mohamed O

1 reviews | Active since Dec 2016

08 Dec 2016, 11:22

Black Friday Online Shopping

<p>Petty there's no no star, 1 star is too much for the poor etiquette Makro senior staff carry. Placed an order online, was advised that the A 4 paper was low on stock. The Camp master gazebo had 1500 available for online order. However, I received a call from a very unprofessional online manager yesterday advising that the camp master is sold out and A 4 was in stock and I'd have to wait indefinitely for and perhaps if the supplier supplies more stock. To my assumption, my order was used to satisfy some buddies orders.</p>

0
Replies (1)
Makro
Makro's reply29 Dec 2016, 09:49
Official

Please accept our sincerest apologies for the delay and inconvenience that has been experienced..

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.

I believe you have received your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.

Regards

Mmule Moropa