RB
Russell B
1 reviews | Active since Oct 2010
10 Dec 2024, 14:28
Black Friday misrepresentation
'Bought' a home gym on their Black Friday special. But when the gym was delivered, only 2 of the 7 bixes that make up the gym actually got delivered. After more than a week of trying to get hold of someone to sort this out, I get told that they no longer have any stock of the item so now they need to refund me. So much for Black Friday deals...
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Replies (2)RB
Russell B's updateReviewer Update
27 Dec 2024, 09:32I have once again tried to contact Makro as I have not received my refund even though the part order was collected by your courier more than a week ago. There is apparently no record of a refund due on the system so the terrible customer service continues and your response is meaningless. Actions speak louder than words and yoir inaction says it all.
RB
Russell B's update27 Dec 2024, 09:32
Reviewer Update
I have once again tried to contact Makro as I have not received my refund even though the part order was collected by your courier more than a week ago. There is apparently no record of a refund due on the system so the terrible customer service continues and your response is meaningless. Actions speak louder than words and yoir inaction says it all.
RB
Russell B's updateReviewer Update
24 Jan 2025, 06:46It has now been almost 2 months sincw my pirchase and 2 weeks since notification of my refund but I still haven't received anything back from Makro. For such a large retailer this is absolutely pathetic! Customer service is zero!
RB
Russell B's update24 Jan 2025, 06:46
Reviewer Update
It has now been almost 2 months sincw my pirchase and 2 weeks since notification of my refund but I still haven't received anything back from Makro. For such a large retailer this is absolutely pathetic! Customer service is zero!