Black Friday madness

<p>I was at Makro Centurion to buy the LG 65" TV that was on special. The TV wasn't on the floor so as soon as the doors opened, I walked straight up to the staff there and told them I wanted that TV and as luck would have it, I was the first to "claim" one of those TVs (and the guy behind me claimed the second one). We quickly filled out our validation forms and me and the guy behind me were in 4th and 5th position in the queue to be validated (the people in front of us bought other TVs).</p> <p> </p> <p>While some form of chaos on Black Friday is totally understandable, what we had to deal with though was unacceptable. After a couple of hours when they continued with the validations, they brought out two TVs and gave the one to the person who was behind me and the other one to some other ladies and then all of a sudden, they were "out of stock" as only 2 of the 4 TVs that were available, are for sale in-store (the others were for online orders).</p> <p> </p> <p>Luckily I had a superstar named Briayan Richards working tirelessly to try and organise something and eventually managed to organise an even better TV than what I would have gotten. That makes up for the fact that I've been standing in the store since opening (and first in line for the TV) until noon. Had it not been for Briayan, this would have been a 1-star rating with a very different tone with not a lot of prospect for future business.</p> <p> </p> <p>I hope during performance review and bonus time, that this review have some impact. He deserves a proper bonus after all his efforts.</p>