Black Friday, item said in stock. No saying they don't have stock and need to wait for 31 days

First time I buy online @ Makro... Actually call them ***ro! And most definitely the last!!

I explicitly decided to buy the item online to avoid queues etc.

On the site, it stated that the item is in stock and I bought it - Tv of R5699. Payment went through. It also stated that the waiting time is 2 - 5 days? This is something that I can't understand as I opted for collection. Delivery I would understand. TakeAlot sends an email a couple of hours later that your item is ready for collection.

Now it has been 6 days, and upon phoning the useless customer service, waiting for 10 minutes on line, only to be told that the item is out of stock? Seriously how is it possible to purchase an item online if the item is out of stock? They also told us that they have been very busy on Black Friday "So they probably gave the stock to another customer."

What a bunch of ****!!

We normally buy groceries from Makro equal to around 10K pm. Well guess what? ***ro won't see us again.

Get your **** sorted ***ro!