Black Friday Hoax - Total Disregard for Clients

I ordered a Sodastream machine which was on special. The special consisted of the Sodastream machine, 2 bottles and one syrup. I received the syrup and the bottles but according to my order the Sodastream machine was cancelled. What's the point of having the bottles and syrup when I cannot use these. This was a Black Friday special. If specials cannot be nounoured then don't advertise as such. I only bought this because of the special. If you don't have stock then you should send the item when you can but but by cancelling part if the order you are reneging on an agreement

I buy from Makro because of their excellent customer care. Is this considered acceptable customer care?!

The special was R900 You sent the bottles at R209 and the syrup is R31.99 Now I am expected to buy the machine for R1299. This is a con. I did expect this from Makro. I posted this message on Makro's site and received this message: It cannot be published to the website, but.. —

Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!

I am astounded by the sheer arrogance. If you do not post my review on your site, do not call me and do not make any attempt to remedy the situation do you believe that as a consumer I do not have other options available to me. I will contact the consumer council. Why do companies have special when they are not prepared to honour these. To add insult to injury they're advertising the same Sodastream machine as a Christmas special:

SODASTREAM SPIRIT SPARKLING WTR MAKER BL + BORGONOVA ROCOCO 6 PACK GLASSES FOR R899. Promotion ends 24 December 2022.