JK
Jean-Paul Kleynhans

1 reviews | Active since Dec 2018

19 Dec 2018, 22:45

Black 5 dayExperience

I ordered a 500GB Spiderman bundle PlayStation 4 on the 21st of November from them. Their system fell over and they had a few too many orders, which caused a shortage of stock. Which I can understand, they proceeded to email me to tell me they will have stock on the 14th of December which they will then ship. It's the 19th, haven't heard anything from them, I called and called and called, each telling me something different. This is single-handedly the worst service I have ever experienced.

0
Replies (3)
Makro
Makro's reply20 Dec 2018, 09:28
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team to assist.
  
Regards
Makro Team
JK
Jean-Paul Kleynhans's update20 Dec 2018, 16:02
Reviewer Update
I feel like this is a automated response. Because nothing has happened in the 7 hours since this was posted. Pathetic service to be honest. Oh let's not forget you've had my money for over a month now, and what do I have to show for it? Nothing.
JK
Jean-Paul Kleynhans's update21 Dec 2018, 10:16
Reviewer Update
Worst service ever, can't even do a refund properly. I'm so over this.