cR
charlise R
1 reviews | Active since Sept 2013
18 Sept 2019, 10:56
Birthday voucher
After phoning them asking why i did not get a voucher this year for my birthday, the lady stated i opted out . Which in that case why am i still receiving 3-6 makro emails a week? I phoned in to check they have my correct details ,changed my phone number and now still nothing - if you dont want to give people birthday vouchers dont do it , but dont say you guys do and then dont
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Makro's replyOfficial
18 Sept 2019, 11:40Good day Charlise,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will investigate further and provide feedback to you the soonest received.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will investigate further and provide feedback to you the soonest received.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply18 Sept 2019, 11:40
Official
Good day Charlise,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will investigate further and provide feedback to you the soonest received.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will investigate further and provide feedback to you the soonest received.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team