MP
Melody P

1 reviews | Active since Jul 2014

16 Nov 2015, 21:40

Bike fixed onsite

Hi there was very impressed with Given from Makro Silver Lakes. He went the extra mile to assist us. Instead of having to book in the bike he took up with manager after the urgency of the situation was explained. Inbetween helping with sales and assembling on the retail floor he managed to fix the bike. He went the extra mile on Sunday afternoon and we think very hihly of him, and for that matter the Makro branch at Silver Lakes.

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Replies (1)
Makro
Makro's reply17 Nov 2015, 09:08
Official
Hello Melpek,


Thanks for taking the time to forward this compliment - Given is certainly a shining example of what one can achieve by simply 'going the extra mile for the customer'.

We appreciate his efforts and will pass this compliment on to him as well as to the rest of our team .

Please continue to give us feedback on service received in any of our stores.


Regards
Mmule Moropa

Best regards,