tC
tesna C
1 reviews | Active since Jan 2020
18 Jan 2020, 09:13
bicycle
makro cape gate your after service sucks .
we bought a bicycle for my daughter as a Christmas gift and not even a 2 weeks after the fittings came loose .returning the bicycle and was told it needs to go for repairs . where is the quality brands you selling if a bicycle breaks in 2 weeks time .
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Makro's replyOfficial
07 Feb 2020, 12:13Good day Tesna,
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please advise if you were assisted in this regard, If not , please do not be alarmed as our Hellopeter team is here to assist you. Could I kindly ask that you provide us with your contact details and advise when you are available to take our call.
Once again we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please advise if you were assisted in this regard, If not , please do not be alarmed as our Hellopeter team is here to assist you. Could I kindly ask that you provide us with your contact details and advise when you are available to take our call.
Once again we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply07 Feb 2020, 12:13
Official
Good day Tesna,
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please advise if you were assisted in this regard, If not , please do not be alarmed as our Hellopeter team is here to assist you. Could I kindly ask that you provide us with your contact details and advise when you are available to take our call.
Once again we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Trust you are well.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please advise if you were assisted in this regard, If not , please do not be alarmed as our Hellopeter team is here to assist you. Could I kindly ask that you provide us with your contact details and advise when you are available to take our call.
Once again we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Best regards,