IM
Itumeleng M
1 reviews | Active since Feb 2019
07 Mar 2023, 17:37
Beyond USELESS Makro!!!!!!
Your customer service leaves much to be desired!!!! Before you send me a pathetic message demanding that I pay my account, please check your deplorable records!!!! Your ineptitude is messing up my good credit record!!!! Do you know how difficult it is for a black person to get a good credit record, let alone the credit itself? I am going to close the account!!!!
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Replies (2)
Makro's replyOfficial
08 Mar 2023, 12:00Good day Itumeleng,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply08 Mar 2023, 12:00
Official
Good day Itumeleng,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
IM
Itumeleng M's updateReviewer Update
08 Mar 2023, 12:06Don't patronise me!!!! Check your records before accusing me of not paying my account!!! I am goingth close this account!!!!
IM
Itumeleng M's update08 Mar 2023, 12:06
Reviewer Update
Don't patronise me!!!! Check your records before accusing me of not paying my account!!! I am goingth close this account!!!!