BEWARE when dealing with MAKRO ONLINE!!!

I recently bought a GPS kids watch for my son from MAKRO Online (CAPE GATE). On their website it stated that they had stock and accepted my online payment. A couple of days later I received an email to say that they didn't have stock and was trying to source from their suppliers???!!! Another day later I received a mail to say that they didn't have stock and asked whether I wanted to be refunded...… I WANTED TO KNOW FROM THEM WHY THEY TOOK MY MONEY IF THEY DIDNT HAVE STOCK. THE CONSUMER ACT CLEARLY STIPULATES THAT THEY ARE NOT ALLOWED TO DO THAT and that they are supposed to refund WITH interest as well as any other costs incurred. That was on the 17th of November. Today is the 25th and I am STILL WAITING FOR MY REFUND!!!! I even emailed their customer complaints email and haven't heard a word from them since!

MAKRO : Your service SUCKS!!!!! NOT WORTH DOING BUSINESS WITH YOU!! Your systems are clearly inadequate and YOU DON'T KNOW THE CONSUMER ACT!