ML
Marianne L

1 reviews | Active since Sept 2013

27 Oct 2023, 12:54

Beware of online purchases Makro

I bought a tv online before 12h00 on 26 October 2023. As stated on the Makro website I purchased and paid before 12h00, with collection next day at Centurion. Centurion had stock that is why I purchased it, to collect pn Friday 27 October. I became worried when I did not receive a notification to collect. Upon several enquiries it now becomes clear that Centurion do not/did not have the tv I purchased and which the website said was there. So, apparently they will only get stock on 31 October. 4 days later than the order I contracted for, and paid for. Would not have entered into the online agreement and paid if this information was disclosed at the time of purchase. This is misleading information on the side of Makro and a transgression of the provisions of the Consumer Protection Act.

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Replies (1)
ML
Marianne L's update27 Oct 2023, 17:50
Reviewer Update
Makro has sorted out the problem and I received my tv. Thank you.