AW
Antonie W
1 reviews | Active since Sept 2019
11 Sept 2019, 13:42
Beware of Makro Online
I ordered a wardrobe on Makro's online store on the 19th of August 2019. Till this day I have not received any product. I have had to phone them numerous times only to be told different stories like the product was delivered, there was a production delay on the manufacturer's side and so on!! Nobody can give me clear answer as to why I have not received my product, and nobody returns my e-mails I will never buy from Makro again!!
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Makro's replyOfficial
11 Sept 2019, 14:17Good day Antonie,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply11 Sept 2019, 14:17
Official
Good day Antonie,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team