Beware of Makro

Do not support Makro! Purchased a washing machine that is faulty(broke within a week) they have refused/avoided a return of the machine. I have been calling and calling every time explaining and every time I am told my matter has been escalated. It has been a month now… and still they mess me around! They keep insisting that Defy repair it…I want to return it to the Makro as I am fully entitled to do. Makro seems to conveniently overlook their violation of consumer legislation. It’s a disgrace how they have handled this. It has not been the first time that I received faulty products form them either.