RM
Renier M

1 reviews | Active since Jul 2015

29 May 2023, 11:00

Beware ..

Been struggling now to get a basic service provided after the whole pathetic experience on following up on a order that ended up with no stock that showed in stock on store so i effectively bought nothing just a headache trying to get this sorted now.

since they don't have stock requested a refund on the item now this is where the fun starts been fighting and begging them to refund me for the item that has no stock not sure how hard that is .... should be simple and fast ...

my whole experience thus far with a big brand like them has been pathetic will not buy there again will only experience the same level of poor service every time.

my only conclusion is since i am struggling to get a refund is they have ****** from me ...

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Replies (2)
RM
Renier M's update30 May 2023, 09:38
Reviewer Update
its been more than a week now... where is my refund how useless are you not to process this why do i need to keep begging you for MY refund...
RM
Renier M's update30 May 2023, 09:47
Reviewer Update
your call centers is beyond useless , if you eventually manage to get a agent you get put on hold for 30 mins + with no one coming back to you . you don't reply on emails where the hell is my refund how hard is it......