Better pricing is not worth the horrible customer service you can expect.

The customer service is so bad that i will not ever use this platform again even for a better price. I purchased items online, the first item arrived within 3 days, so really not bad. The TV however after 6 days, i had to call into find out what is happening. The online status was will at packing your order. I was told it is delay, however nothing was communicated. The item arrived 3 days later and your guessed it, the LED screen was cracked. i logged a return immediately when i open the item. I am trying to find out what is happening 2 days later. The website does not show a record of my return. The call center did not know the item were delivered to me and the order show delivery pending. So now i have to wait again for someone to contact me. This return could take up to 5 days, then another 10 days for makro to get back to me. this is not customer service. I will say it again, i will never use this service again if this is the frustration of using it.