nU
nikita U
1 reviews | Active since May 2013
04 May 2015, 20:41
Best service received thus far
So impressed with Candice in the returns department!<br> Brought in my faulty Acer tab for repairs on 17 March 2015. Makro's policy states that it takes about 6weeks/21 working days for it to be repaired. It wasn't my first time taking something to be repaired so i was quite patient as i kn0w the procedure. I followed up just before the 21w/days and Candice assured me that she'll get back to me about the progress and she did! Received regular update calls from her and really appreciated it. She's really go0d with customer service and i wish her all the best! Much appreciated
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Makro's replyOfficial
05 May 2015, 10:37Hello nikiu,
Thank you for taking time to forward this compliment.
We pride ourselves with great customer service and with dedicated staff members.
Candice is one of our shining stars and we are very lucky to have her on our Team.
We are very pleased to hear about the best service she has offered you, we really appreciate her efforts.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in any of our Stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
We pride ourselves with great customer service and with dedicated staff members.
Candice is one of our shining stars and we are very lucky to have her on our Team.
We are very pleased to hear about the best service she has offered you, we really appreciate her efforts.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in any of our Stores.
Regards
Makrocare
Makro's reply05 May 2015, 10:37
Official
Hello nikiu,
Thank you for taking time to forward this compliment.
We pride ourselves with great customer service and with dedicated staff members.
Candice is one of our shining stars and we are very lucky to have her on our Team.
We are very pleased to hear about the best service she has offered you, we really appreciate her efforts.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in any of our Stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
We pride ourselves with great customer service and with dedicated staff members.
Candice is one of our shining stars and we are very lucky to have her on our Team.
We are very pleased to hear about the best service she has offered you, we really appreciate her efforts.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in any of our Stores.
Regards
Makrocare