LF
Luné Ferreira
1 reviews | Active since Feb 2021
03 Feb 2021, 16:19
Bennett upright vacuum
Worst experience ever! We bought a brand new upright Bennett and read vacuum! It only worked a few months and then the engine started to heat up obviously we stopped using it and phoned Makro direct. We were told we need to bring it in but the closest Makro to us will be more or less 300km from us. Eventually we got it to makro it is still basically brand new and now it is getting sent away and we have no vacuum to use or any guarantee that we will receive a working vacuum back . . .
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
04 Feb 2021, 10:24Good day Lune,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply04 Feb 2021, 10:24
Official
Good day Lune,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's replyOfficial
04 Feb 2021, 10:30Good day Lune,
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply04 Feb 2021, 10:30
Official
Good day Lune,
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,