WF
Werner F

1 reviews | Active since Jan 2011

02 Aug 2024, 09:19

Be Warned - Do Not But From Makro Online

I placed an order on the 28th, checked the order on the 29th morning, said Awaiting Payment.... contacted them and sent through screen shots of my bank statement and app payment, was assured it would be sorted. 29th afternoon, checked again, still no update.... spoke to them again and was told they don't accept screenshots (which where accepted earlier), 30th was able to get proof of payment, emailed and provided it to the agent, was assured it would be sorted.... 2 Aug, still says Awaiting payment. Called in to cancel the order, was told to wait another 2 weeks for a refund. Tried to speak to a supervisor, no one available.... was told someone will call me back....still waiting.....I ordered from TakeALot on 1 Aug, was out for delivery 2 Aug.... Makro still deciding if they can allocate the payment or not..... Never again..... why would you want to go through this.

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Replies (5)
WF
Werner F's update02 Aug 2024, 14:02
Reviewer Update
UPDATE: I received 2 calls, and have submitted my banking details for the refund. I Appreciate the help.
WF
Werner F's update08 Aug 2024, 09:58
Reviewer Update
Been over a week now and still waiting for payment to be made . . . . . .
WF
Werner F's update17 Aug 2024, 03:17
Reviewer Update
3 Weeks now and still waiting for a refund, sent the banking details 3 times already..... why is Makro using GMail Email addresses ?
WF
Werner F's update23 Aug 2024, 00:47
Reviewer Update
Still no refund . . . .
WF
Werner F's update24 Aug 2024, 18:02
Reviewer Update
Money eventually came through, will not be using them again