BE CAREFUL WHAT YOU BUY AT MAKRO

Item: Makro
Rating: 1
Author: janine.vermaak janine.vermaak

We bought a TOTEM 20X4" bicycle from Makro. Now we can't find tubes for it anywhere, when I mailed them to ask I was told to call the supplier. That means I must ship in and will cost me more than a new bicycle..... so disappointed will never BUY ANYTHING from them again, to scared their other products don't have spare available in SA

Helpful (0)

Replies (1)

Makro's replyOfficial

03 Oct 2020, 10:24

Good day Janine,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply03 Oct 2020, 10:24

Official