BE AWARE OF MAKRO CROWN MINES ********** PURCHASES AND USELESS SO-CALLED RISK MANAGER

After much thought I decided to open a Credit Card at Makro and Builders Warehouse. After Makro credit card application, I was told they alsi work with Builders, which best suited my goals. On 28 Jan 2022, my intention was just to ask for info regarding credit application at Makro Crownmines/Main Reef area but their friendly staff member was very helpful and requested just my ID number to check if I qualified. After providing my personal details to her at, she informef me hat I had been pre-approved and they needef either my 3months bank statement or Payslips for the past 3 months. I sent the statement as soon as I arrived home later that day. Few minutes later I was notified through DMS and Emsil that my application was successful and I had to collect my card immediately, not knowing my worst nightmare would start in few days. I collected the card same day (28 Jan 2022) and the next day on 29 Jan 2022, I purchased essential items at 13h28 valued at R2827.50 and the balance was R27165.00. On 05 Feb 2022, I purchased items at 16h39 valued at R1734.50. As I was rushing through the previous day, I then went back to the store the next day on 06 Feb 2022 to buy the outstanding items at 13h00 valued at R1072.90. The closing available balance was R24358.00 and that was the last time I used my Makro Credit Card. On 09 Feb 2022, after a very hectic day with back to back online Meetings I got a shock of my life. Some ********** made a purchase of R19550.66 at Pick 'n Pay and the balance was R4807.00. At first I thought I thought it was a delayed message from my last purchase. After realizing what had just happened...*****...I then drove from Doornfontein to Makro Crown Mines where I opened the Account. Allow me to say, Makro Store there has the most eartless, useless and *********** staff and managers one can come across. From around 18h00, a couple of those useless bunch kept on going from pillar to post until I raised my voice and demanded to see their relevant senior manager. Geezer...I do not know how that man ended up occupying that position. Anyway that so-called Risk Manager hid himself in his office for quite sometime until I made it clear that I wasn't leaving without assistance or else I was gonna sleep inside that Makro Store. He tried passing the bug to his junior managers but in front of me they both indicated that "my case was bigger than them and that so-called Risk Manager was the only one to know what to do. After failing to explain how their ***** Procedure works, the old useless Risk Manager called ADT security on me in the pretence of calling the police to open a ***** Case. I WASN'T shaken NOR moved. His stupidity was evident when he sent one of the staff members to inform me that the store was closed and I needed to vacate the store. I dismissed that poor staff member who was merely folloeing orders to get lost and I told him in so many words that, I would never leave the store without that so-called Risk Manager prividing feedback and a way-forward. Fortunately my younger brother and my daughter came, and they were refused entry. After some persuasion from that useless bunch I decided to follow them to the Staff Exit, where i found my family waiting. We were consistent with our story,cwe were not leaving the store without satisfactory response. After more pressure that useless Risk Manager called a "Zack Nkosi" who was sent obviously to diffuse the situation. Even after requesting him to converse in vernacular, he still battled with the English Accent but at least he managed to convince me to meet him the next morning around 08h15 at Makro Crownmines where he was based in order to address my ***** Case. Oh and he refused to give us his contacts and said if he was not around we should look for "a certain lady colleague". That really infuriated me and decided to give him benefit if doubt until tomorrow, nony younger brother's birthday. What I hated about all these characters was the way they were so cold and casual about that whole ***** Incident, whereas they were all smiles when they sold their Crefit Card to a Potential 9Client (Me). As I'm writing this I'm meeting them first thing in the morning. WHAT IS SHOCKING IS THAT I HAD MY CARDS AND PERSONAL DOCS WITH ME ALL THE TIME...AND I STRONGLY SUSPECT "INSIDE JOB". I mean I never even knew ONE can use a Makro Card at Pick 'n Pay. I only knew about Game and Builders stores. These useless people better bring my account to normal or take their ****** credit card back. BE WARNED....PLAY FAR AWAY FROM MAKRO CROWNMINES CREFIT CARD SPINELESS ******...USELESS!!!