1 reviews | Active since Jun 2011
Baught a Tv that doesnt work and everyone els in the same range
<p>I baught an LG 55" tv about a year ago and yesterday the tv came on when I switched it on and showed the LG sign as ussual but then just went black, the sound works but no picture..I thought I pressed a button by mistake and went onto the internet for some assistance only to bombarded with ptoduct reviews and complaints---ALL LG'S OF THIS RANGE DOES THE SAME THING!!! and apparently the cost to fix it is so high that it's better to buy a new tv all together</p> <p>NOW...my question to MAKRO is WHY?</p> <p>Why sell a product that will break at a year to clients..you had to test these units or done some sort of research on them-I MEAN YOU ARE MAKRO FOR CRYING OUT LOUD...not a Mickey mouse company?!?!?!</p> <p>I baught this tv set on a Makro credit card and now I still owe money on this card and cant buy a new tv set.</p> <p> </p> <p>I find this DISGHUSTING!!!!!!!!</p>
Thank you for alerting us on your complaint. Please accept our apologies for the inconvenient caused. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Please accept our apologies for the inconvenient caused. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
So...today Makro phoned me after them having a look at my TV to tell me that the cost to repair is R9000...the TV brand spanking new costs R9999....how in the hell does this make any sense?!...R999 off from the purchase price??!!...what did they have to replace every songle thing but the shell or the stand?!?!?!?!?!?!
DISCHUSTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So...today Makro phoned me after them having a look at my TV to tell me that the cost to repair is R9000...the TV brand spanking new costs R9999....how in the hell does this make any sense?!...R999 off from the purchase price??!!...what did they have to replace every songle thing but the shell or the stand?!?!?!?!?!?!
DISCHUSTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our service. Please accept our apologies for the inconvinient we have caused. I understand that the store has been in contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our service. Please accept our apologies for the inconvinient we have caused. I understand that the store has been in contact with you and the issue is now resolved.
Regards
Mbali Makhanya
