Bad services, broken item, falsely advertised & shortly delivered

Good day.

So I bought an industrial fan from makro online on the specs it stated that it was a 240 watt when i received the product there was a sticker on to say its a 150 watt so thats fault number 1! By further inspection we relised that the the out side cover was bended so thats fault number 2! Further inspection also showed us that the cover was broken so thats fualt number 3! It also looks like the fan was previously used and send back and just repacked and sent out to me again so thats fault number 4! Its a industrial fan but it doesnt come with an aluminium blade as indicated it was a hard plastic blade so fault number 5! On the description it says user manual included there was no user manual in the box so fault number 6!

Then send a mail to them to tell them i want a refund and if i can return it to makro cape gate. I received a mail back to state that i cant return this to makro cape gate as this is from a 3rd party! And that i must follow steps online to return this.

I then phoned them to clearity on this and i was again told that i cant return it there as this is not from them its bought from a 3rd party and that after the return is successful i have to wait 7 to 21 days to get my refund!

So for me this is complete bull****! You are doing false advertising and selling incorrect products to people! If i wanted to buy something from a 3rd party company i would have done that BUT i choosed to buy it from you.

So now i must sit with out a fan that costed me almost a R1000 and wait for 7 to 21 days in this warm weather to buy a new fan again.

This is very ****y service and i want this handeled ASAP!